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Heating and Plumbing

This site provides information and helpful hints about plumbing and heating in your home. The subjects are very different and will be tackled separately. The site covers things that you can do to be better prepared in an emergency, how to minimize any damage until a professional can help, tips on any jobs that you can tackle yourself, as well as a guide to choosing a professional should you require one.

 

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Heating

There are many different types of heating systems in British homes. The energy source can be different to start with - Gas, LPG (Liquid Petroleum Gas - in bottles or tanks), oil or electric. Usually electricity is a dry form of central heating, whilst the others will most likely be wet systems (usually heating and circulation water to radiators). Gas can also be used for warm air heating, but this is still quite rare in Britain. The most common will be some form of wet system heating to radiators so we will concentrate mainly on that.

Firstly, never attempt to carry out DIY repairs to any aspect of the gas supply or system. This is extremely dangerous and should only be worked on by a fully qualified and approved engineer. These engineers and companies have to be registered gas fitters by law, they have a registration number, I.D. and certification. To obtain an approved company or engineer in your area, call CORGI (Council of Registered Gas Installers). It is also worth noting that if you rent your home your landlord is under an obligation to have the gas appliances serviced on an annual basis. The certificates verifying that this has been carried out should be made available to you.

In an emergency, or if you smell gas, always call the gas emergency number in your phone book.

It will also help if you can familiarize yourself with the gas cocks in the house. The main one will be at the gas meter. It will look like a silver or brass handle, maybe 75mm to 100mm long, and when turned on it will be turned in line with the pipe. To turn off, it needs to be horizontal across the line of the pipe. It will only turn a quarter of a turn each way.

How to bleed a radiator

If you have a problem which is not gas related, if the boiler is lighting and running ok but a radiator is not getting hot, you can attempt to vent or 'bleed' the air from the radiator. Sometimes, if a heating system has air in it, it will get trapped in a radiator or several radiators and this will prevent the hot water from circulating through it, therefore it will not get hot.

To vent this air you will need a radiator key (available from most DIY shops and plumbers merchants for about fifty pence). You do not need to turn off the system or the water. Get a large piece or rag or kitchen roll ready to mop up the small amount of water that will leak out once the air is all out. Look at each end of the radiator. At one end only and at the top you should find a small square peg set inside a round fitting. This is the vent. The wrong end will just have the fitting, which will look like a solid plug - leave that alone.

Put your rag or kitchen roll beneath the vent and hold it tight with one hand. You may like to get someone else to hold this whilst you use the key to open the vent. Turn the key anti-clockwise to open. Open slowly - a very small bit at a time - do not allow the vent to become completely unscrewed. If water comes out immediately, air is probably not the problem, so turn back clockwise to shut the vent. More likely you will hear the 'hiss' of air coming out. Let out all the air until water starts to leak out. Now shut off the vent tightly by hand, you should not need to tighten the key with anything other than that. Now you know why you need the rag!

Now systematically vent the other radiators in your home as sometimes the extra water you have now allowed to go into the bled radiator may have been drawn out of the next radiator on the system. Once you have done this to all of them they should all get hot - assuming air was the problem.

Other problems

Sometimes when you try to bleed a radiator, no air or water will come out. This can be because of a lack of water in the system. This is where it tends to get more technical. If you have a small water tank feeding the heating system (in the roof space or high up in a cupboard normally) check that it has water in it. If it does not then the system needs charging up completely.

You may have a combination boiler (more common in small homes or flats). This type does not have a feed tank - it is fed directly from the mains water supply. Do not continue to run the system if this is what you think is the problem, as you can damage your pump, which will cost considerably more to replace than to call in an expert to recharge your system. Turn off the boiler at the main electric switch and call them in!

Another common simple problem can be the time clock or thermostat controls. These are connected electrically, so do not take them apart as you will get a shock. If there is a power cut, the clock will stop and thus be out of sync. Reset it to get the system back on. Alternatively, someone may have shut down the room thermostat by mistatke, so again, the boiler will not fire up. Check these simple things first. If the system is still not working, then check the fuse if it seems no power is getting through. Anything more complicated than this then do not do any further investigating unless you really know what you are doing - call in the professionals.

 

 

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While every care has been taken to ensure accuracy of the content of this site, no responsibility can be taken for any errors or omissions. Viewers are strongly advised to check information published with individual institutions, and to take legal advice, where appropriate, before entering into transactions. All interest rates are correct at the time of going to press.

The information here is only for your general information and use and is not intended to address your particular requirements. Specifically, the information does not constitute any form of advice or recommendation by us and is not intended to be relied upon by you in making (or refraining to make) any specific investment or other decisions. Appropriate independent advice should be obtained before making any such decision.

Neither we nor any of our site-writers make any warranties expressed or implied, as to the accuracy, adequacy, quality or fitness for any particular purpose of this information for a particular purpose or use and all such warranties are expressly excluded to the fullest extent that such warranties may be excluded by law. You bear all risks from any uses or results of using any of this information. You are responsible for validating the integrity of any information received over the internet.

 

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Explanations

 

Heating & Plumbing Jargon Explained

 
Here is where we give you a simple guide to the meanings of some of the terms used when reading about heating and plumbing.

Just click on a term you want to understand - in the Index section choose one of the words underlined in blue - and you will be taken to the right part of this page for that term.

This site is not yet assembled.

 

Index

 

 

Definitions

 

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While every care has been taken to ensure accuracy of the content of this site, no responsibility can be taken for any errors or omissions. Viewers are strongly advised to check information published with individual institutions, and to take legal advice, where appropriate, before entering into transactions. All interest rates are correct at the time of going to press.

The information here is only for your general information and use and is not intended to address your particular requirements. Specifically, the information does not constitute any form of advice or recommendation by us and is not intended to be relied upon by you in making (or refraining to make) any specific investment or other decisions. Appropriate independent advice should be obtained before making any such decision.

Neither we nor any of our site-writers make any warranties expressed or implied, as to the accuracy, adequacy, quality or fitness for any particular purpose of this information for a particular purpose or use and all such warranties are expressly excluded to the fullest extent that such warranties may be excluded by law. You bear all risks from any uses or results of using any of this information. You are responsible for validating the integrity of any information received over the internet.

 

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Questions

 

On this page we invite you to send us questions. We cannot guarantee to have answers for you, but we will try to help. Some of the questions asked will be listed here, if we think that the questions and answers are of sufficient general interest. However, we cannot give you individual replies or advice, since we are not authorised to do so in this way. Our answers will be aimed at people that have a problem of a specific type, but without naming either individuals or organisations. Our answers will be those that apply to the best of our knowledge, but questioners should take specific advice before relying on our answers. What we will try to do is to enable you to ask the right questions of advisers and to understand the answers and the implications of those answers.

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Try These Sites

 

 

Whilst browsing the Internet we occasionally come across excellent sites. We will list these for your future reference.

 

 

 

 

 

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Mission Statement

 

Explain everything simply.

 

We have found that if you can't explain something simply, either you don't understand it or you are trying to hide something.

We at everythingexplained.com will try to guide you through the pitfalls in life, which we ourselves may have stumbled into from time to time, so that you do not have to repeat our mistakes.

We have many years of consuming, investing and generally experiencing life between us. Our contributors, who we have invited to write certain sites, have specialist knowledge of those areas and also have many years of experience.

By using our sites, we hope you will be able to find answers to questions that you wouldn't dream of asking, because you would be afraid of looking stupid or might lay yourself open to being taken advantage of.

We also think that the subjects we cover and the questions we are trying to answer beforehand for you are those that it seems to be assumed you will 'pick up' as you go along. These things are not generally taught in schools or colleges and represent a steep learning curve when you finally find that you are caught up in them.

If you find something that you think we have not covered, or have not covered well enough - let us know. Send us an e-mail. Our e-mail address is

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Plumbing

 

As with heating, we always recommend calling in the experts. Plumbers for domestic systems (mains water, washing machines, dishwashers, hot and cold water tanks, toilets, bathrooms, kitchens, drainage, gutters, rainwater pipes, etc.) do not need to be CORGI registered. It will help considerably if they are a well known local company, registered with the Institute of Plumbing. We would suggest avoiding companies that are not I.O.P registered.

Plumbing can be very complicated, therefore do not attempt anything beyond your skills as you will come unstuck. Using a qualified engineer will not always be more expensive than DIY as it will be quicker, more convenient and a professional will probably not damage things adjacent to the work area (like flooding the carpet, foot through the ceiling etc !)

Locating your stopcocks and valves

The first and most important thing to do is to trace and locate all the stopcocks and the isolating valve in your home. Stopcocks look a bit like a tap top, usually brass-coloured. One of these, more often than not, is the first valve in your property controlling the incoming mains water supply.

Gate valves look very similar, but the bit you turn on is more like a wheel, usually coloured red or green (these are most often on services from a tank).

Then we have ballafix type valves, which are either brass or chrome and smaller than the others. They have a central screw, which when the slot is running in line with the pipe are turned on, and when the slot is facing across the pipe is turned off. A quarter turn only is needed, although most will just keep turning, making the water off - then on - then off - then on, until you decide to stop!

Once you feel confident you know how to control your water works then you can continue.

Dripping taps

Things such as changing a tap washer can be attempted by people with good DIY knowledge. A dripping tap will often be due to a worn out tap washer. You can fix it by either replacing the tap itself, or usually by just replacing the washer. There are several different types of washer, but as a guide most taps to kitchen sinks and wash hand basins are ½" washers and most bath taps are ¾" washers. It is better to get them before you start work so you are ready and can have the water turned off for as short a time as possible.

Do not turn on any other taps or flush the toilet whilst you have the water turned off. The reason for this is that if you have the water switched off for a long time and the storage tank (if you have one) is emptied then the system may airlock when you restore the supply. This can take hours to remedy and usually only an experienced plumber can fix this problem.

Please be aware that many modern taps have no washer, they have ceramic discs instead. Advice and replacement discs for these are available from good plumbers merchants and large DIY stores. Again, if in doubt, call in a professional.

 

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Professionals


 
What should I look for when choosing a professional?

We have mentioned these experts quite a lot, but how do you obtain one? Well, as previously mentioned, for plumbing problems start with the I.O.P and for gas problems CORGI.

It is a good idea to find a local approved company before you need them in an emergency. When you are not under the time pressure of a problem having arisen that needs to be fixed straight away, you can properly look into each company, find out a price range, what you get for your money, ask for references and check with other satisfied customers.

Don't necessarily be drawn to the largest advert in the phone directory. Small local companies can be just as good and because they are good they do not need to spend thousands of pounds on advertising.

Never be tempted into paying cash. Pay the VAT if necessary, get a proper invoice - any professional company will insist on this. We are often our own worst enemies where builders are concerned. We all want the job done as cheaply as possible but as they say, if you pay peanuts you get monkeys - and you will in this industry. Many of the horror stories associated with cowboy builders are because people want a very cheap job - no VAT, no invoice, no come back.

There are many professional companies that will provide a good service and value for money. They employ their own operatives, pay them holiday money, and pay tax and NIC. You will be much safer with this type of company. Also check if a company has Public Liability Insurance, this means that if they have an accident (and they do happen sometimes - however good the company is) they will be covered. Please don't be tempted to use the bloke down the pub, he won't have insurance and if he floods the place, or sets light to the loft, you won't see him again.

If you have had difficulty in finding your isolating stopcocks then it is well worth paying your newly found professional to trace and mark them for you. They may need easing and overhauling so that in an emergency you will be able to shut them off quickly. Get a price and have this done, it will give you peace of mind and could save you thousands of pounds in water damage. It will also enable you to turn them off before you go away on holiday. It is also worth remembering that it is advisable to turn off the water supplies to things like washing machines and dishwashers when not in use. These appliances are normally plumbed in using hose connections. Therefore it is possible that you have mains water pressure in these hoses and they can burst (normally at night whilst you are asleep as the mains pressure builds up at night as less water is being used). It is worth turning these off if you are going to be away for a period of time in case there is a problem and you are not there to fix it.

So the worst happens, what to do? Don't panic, you know now where your isolating valves are. So turn off to make safe. If you can wait until morning to call in a professional then do so, the charge will be far less during normal working hours. Now phone your pre-prepared expert.

 

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